Find your perfect outdoor equipment

Answer a few short questions – we'll recommend the optimal gear for your next adventure.

Important Information About Our Products

To ensure you are safe and satisfied with your equipment, we clarify some points that are frequently asked about.

Does the warranty also cover improper use?

The manufacturer's warranty covers material and manufacturing defects. Damage caused by drops, improper cleaning, or use under extreme conditions beyond the specified operating limits is excluded. Please observe the care instructions on the product page.

Can I test equipment in the store before purchasing?

Our store at Leon-Stark-Ring 658 offers a small selection of demonstration models. For a binding consultation and to ensure an item is in stock, we recommend scheduling a short appointment at 0676 5856197.

What about material compatibility for allergies?

We provide the materials used for each product. Many of our items are nickel-free and made from hypoallergenic fabrics. If you have a known sensitivity to certain coatings or adhesives, please contact us before purchasing via email at info@malitary.com.

What exactly does "waterproof" mean for your backpacks?

Our models labeled as waterproof reliably protect the contents from rain and splashes. They are not designed for permanent submersion or use as diving equipment. In heavy rain, we additionally recommend using the integrated rain cover.

Can I return a product if it doesn't fit?

Yes, you have a 30-day right of return for unworn and undamaged goods. You, as the customer, bear the return shipping costs. Please include a short note with your order number in the package so we can process the refund quickly.

Are the specified liter capacities exact?

The volume specifications are based on standardized measurement procedures by the manufacturer. Due to different packing techniques and the shape of the contents, the actual usable volume may vary slightly. We provide the values as certified by the manufacturer.

Contact & Location

We are here for you – by phone, email, or directly on site. Our team will be happy to advise you on equipment, tour planning, and everything that makes your next adventure easier.

Leon-Stark-Ring 658
1010 Vienna, Austria

Mon–Fri: 09:00–18:00
Sat: 10:00–16:00
Sun & public holidays: closed

Cookie Settings

We use cookies to ensure the website functions reliably, remember basic selections, and recognize useful pages. You can accept, reject, or review the settings.

DE EN